Shipping policy

Shipping Policy

At Madona Store, we are committed to delivering your handpicked handloom kasavu sarees and mundus with care, anywhere in the world.

📦 Order Processing

• Orders are processed within 2–4 business days of payment confirmation.

• During festive seasons or special events, processing may take slightly longer. We will notify you in case of any delay.

🚚 Shipping Methods & Estimated Delivery Times

We ship worldwide using reliable partners to ensure your order reaches you safely.

United Kingdom: 4–7 business days
Europe: 6–10 business days 
Rest of the World: 7–14 business days 

Note: Delivery times are estimates. Delays may occur due to customs procedures or other unforeseen factors.

 Customs, Duties & Taxes

• International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.

• These charges, if applicable, are the buyer’s responsibility.

• Madona Store is not responsible for customs delays or additional charges at your destination.

Order Tracking

You will receive a shipping confirmation email with a tracking number once your order is dispatched.

Important

• Please double-check your shipping address before completing your order. We cannot be responsible for delays or losses due to incorrect address details.

• If your parcel is returned to us due to non-collection or customs refusal, reshipping charges will apply.

Need Assistance?

For shipping-related queries, please contact us at themadonastore@gmail.com. Our team will be happy to assist.